What NET‑e QMS Offers:
We’ll help you manage queues more intelligently
At NET-e Queue Management System, we provide more than just a way to manage queues—we deliver a complete customer experience solution designed to make service faster, smarter, and more engaging.
Here’s what we offer:
- End-to-End Queue Management From ticket generation to service completion, we streamline the entire customer journey with efficiency and accuracy.
- Omnichannel Access Let customers join queues through kiosks, mobile apps, or even WhatsApp, giving them convenience and flexibility.
- Customizable Solutions Every business is unique. We design workflows, queue types, and notifications that fit your industry and service model.
- Real-Time Communication Keep customers informed with live display screens, SMS alerts, and announcements—reducing uncertainty and frustration.
- Advanced Analytics Track customer flow, waiting times, staff efficiency, and peak-hour trends with actionable data and reports.
- Scalable Deployments Whether you manage a single branch or multiple locations, our solution scales seamlessly with your growth.
We Build Software That Builds Businesses
At Netsol IT Solutions, we specialize in delivering comprehensive IT solutions that bridge the gap between software innovation and hardware reliability. Our team of experts is dedicated to designing smart, scalable, and secure systems that empower businesses to thrive in a digital-first world. With a strong focus on quality, performance, and client success, Netsol IT Solutions continues to lead with technology that adapts, evolves, and delivers measurable value—every time.
Healthcare & Hospitals
Reduce patient waiting times, prioritize emergency cases, and enhance OPD efficiency with smart queue solutions.
Banking & Financial Services
Streamline teller services, improve branch efficiency, and keep customers informed with real-time status updates.
Government Offices
Manage citizen services better by reducing queues, minimizing paperwork, and offering transparent service delivery.
Retail & Service Centers
Provide a smooth and hassle-free shopping or service experience, ensuring customer loyalty and satisfaction.
Revolutionize Customer Service with NET-e Queue Management System
Deliver exceptional service experiences with NET‑e Queue Management System. Designed for modern businesses and public service centers, our QMS solution optimizes customer flow, reduces wait times, and enhances staff productivity. From digital token issuance to real-time status updates, every step is streamlined to ensure faster, more organized service delivery.
NET-e QMS empowers your Front‑line operations with data-driven insights, customizable workflows, and centralized monitoring to transform chaotic queues into smooth, efficient service journeys. Ideal for healthcare, banking, retail, and public services, our scalable solution supports multi-branch coordination and high footfall management—helping you deliver exceptional service while staying in full control.
The NET-e Advantage
Fully Committed to Seamless Service Journeys
NET-e, a dedicated brand by Netsol IT Solutions, focuses on customer experience technologies. With deep industry expertise and a commitment to innovation, NET-e ensures that businesses don’t just manage queues—they create memorable customer journeys.
By combining smart technology, user-friendly design, and real-time data insights, NET-e Queue Management System helps you optimize operations and deliver service excellence at every touchpoint.
Our Story
Born from the need to eliminate chaos in high-footfall environments, NET-e QMS has evolved into a trusted solution across industries—reshaping how organizations handle queues, from banks and hospitals to retail and government offices.
Our Mission
To simplify and enhance service delivery through intelligent queue systems—making every customer interaction faster, more organized, and stress-free.
Smart Ways to Manage Queues
Smart Queuing That Elevates Customer Experience.
Streamline your front-line services with NET-e QMS: a flexible, intelligent system designed to organize queues, minimize wait times, and boost customer satisfaction across industries.
→ WhatsApp Queueing
Let customers join queues directly through WhatsApp—no apps, no downloads. With real-time updates and seamless integration, WhatsApp Queueing is the most accessible, user-friendly way to manage queues remotely.
→ Virtual Queueing
Empower customers to reserve their spot in line before arriving—reducing wait times and physical crowding. Virtual Queueing ensures smarter traffic management and a more comfortable experience across all service touchpoints.
→ Digital Queueing Kiosks
Modernize your service zones with intuitive digital kiosks. Customers can self-check in, receive real-time wait status, and reduce service friction—enhancing efficiency and walk‑in customer management.
→ Mobile Queueing
Give customers the freedom to queue, track, and reschedule appointments—all from their smartphones. Mobile Queueing ensures convenience, flexibility, and transparency every step of the way.
