What Queue Management System can do for you
Queue Management System is all about managing your flow from the point of customer enter and until finishing their transaction. We can make a real difference in the way your customers wait at your place and ensure about to improve your customer service & business productivity. The level of service and efficiency has increased with the use of Queue Management System, resulting in an increased customer satisfaction.
SMS Alert in queue management system
The latest enhanced professional queue management system allows the SMS feature to be incorporated into the system in which the customer’s mobile number is linked to the queue token number he/she has taken. The software automatically monitors the status of the queue and send SMS alert to the customers while they are in the 10th and 5th position in the queue respectively.
Also, there is a facility to Play video, TV proramme, powerpoint presentation along with the Queue number and counter number on the LCD/Plasma TV.
Statistical Reports are generated in colorful graphical format by the system which provides clear information on variables sections such as ‘Average Waiting Time’ ‘Average Transaction Time’ etc. These informational colorful statistical reports facilitate the reporting to the management in terms of the level in the provision of customer service and the productivity of the staff.
Thermal Token Dispenser
The latest thermal token dispenser is a compact and portable device. It consists of a lock-up feature which facilitates the replacement of the thermal paper roll easily and securely.
Netsol IT Solutions Pvt. Ltd. An ISO 9001-2008 Certified company being proprietary manufacturer in queue management systems we ensures availability of spare parts for its customers and the full technical support.
The excellent track record of Netsol IT Solutions Pvt. Ltd. in providing professional queue management solutions to reputable corporate customers all over india is a testimony of the popularity and reliability of Netsol’s Queue Management System.
September 28, 2016